Goal: Create a digital solution for an existing problem in 1,5 week.
Concept
App Design
UX Design
UI Design
UX Research
Sketch
InVision
InVision Studio
Miro
Steps Design Thinking
Lean Survey Canvas
Affinity Diagram
User Persona
Moscow Model
Concept
Sitemap
User Flow
Mood board
Design System
Low, Mid & High Fidelity Prototype
Micro Interactions
What can you achieve in 1,5 week? A lot apparently. That is all the time I had for this project. During the UX Bootcamp or Ironhack, I was challenged to create a digital solution for an existing problem. Did I get a lot of sleep in that period? No. But was it fun? Hell yeah!
Since Covid-19 a lot has changed in the foodservice industry. Less tables, more distance, and the requirement of making more often a reservation. I wanted to find out how guests are dealing with this new situation, with the aim of solving potential problems with a digital solution.
So.. let’s go!
To understand the problem I conducted 7 interviews and received 18 completed surveys. Based on my research I made a Affinity Diagram to map out potential problems to solve.
" I don’t know when I need to make a reservation since Corona. ”
" I prefer to go spontaneous to a place instead of booking days ahead. ”
59%
of the respondents go less often and/or spend less money at restaurants and bars since the outbreak of Covid-19, because a visit is not that spontaneous anymore.
56%
of the respondents would attend more to restaurants and bars if they had a real time overview of the number of tables left at a place.
Based on user research, I created User Persona Rosa.
1.
The Covid-19 rules of each restaurant or bar are not clear to her. When does she need to make a reservation?
2.
Since the outbreak of Covid-19, visits to bars and restaurants need to be more planned. She wants spontaneously decide where to go to.
During this project I have learned to make essential choices due to the short amount of time I had to finish the project. When I started, I also planned to do research and create a digital solution for the restaurant owner. However, this is something which I skipped due to the lack of time. I prefer to complete one thing to the standard I am used to over compromising quality for quantity.
